Big-business calling, small-business simple
Everything you need to run a professional phone presence — without the IT department.
A real UK business number, instantly
Pick a number, point it where you like, and you're live in minutes.
Local, national & Freephone
Choose UK local 02x/01xx, national 0333/0345 or Freephone 0800/0808 — yours in seconds.
Forwarding to anywhere
Send calls to your mobile, your landline or a colleague. Change it any time.
Voicemail to email
Voicemails delivered straight to your inbox so you never miss a customer.
Spam blocking
Built-in protection against known nuisance and robocalls.
A full hosted extension with smart controls
Everything in Number, plus a softphone app and the controls a small business needs.
Softphone app
Take calls on iOS, Android, desktop or in your browser — no new SIM, no new handset.
Forwarding toggle
One tap in the app to turn forwarding on or off — perfect for evenings, holidays or focus time.
Time conditions
Different routing for business hours, evenings, weekends and bank holidays. Set it once.
Ring groups & hunt lists
Ring the whole team at once, or one after another. Nobody misses a real customer.
AI auto-messaging
Smart auto-replies for missed calls and texts — friendly, on-brand and instant.
Visual voicemail
See and read every voicemail from your dashboard with a transcript ready to skim.
Full contact-centre power, when you need it
Everything in Extension, plus the queues, recording and reporting larger teams rely on.
Call queues
Position announcements, comfort messages and overflow rules — keep callers informed.
Live wallboards
Real-time supervisor dashboards: agents on call, queue depth, longest wait, abandons.
Call recording
Encrypted, searchable recordings with retention controls to match your policy.
Monitor, whisper & barge
Coach agents live without the caller hearing, or jump into a call when needed.
IVR / auto-attendant
Build smart menus that route callers to the right team based on what they need.
Skills & priority routing
Send each caller to the best-matched available agent — by skill, language or VIP status.
Turn every call into searchable insight
An optional bolt-on, available on every plan. Toggle on or off any time.
Live transcription
Every call automatically transcribed in real time — never lose a detail.
Sentiment analysis
See at a glance how a call went — happy, frustrated, churn-risk — across your team.
Auto summaries
A short, useful summary of every call delivered to your inbox in seconds.
Searchable history
Search every transcript by phrase, customer or topic. Coaching just got easier.
Ready to try it?
Set up your first number and get a feel for the dashboard. No card needed to look around.
No contracts · cancel any time